 |
 |
|||
 |
||||
 |
 |
|
 |
|||||
| Manufacturer’s
Warranty: (for select items which state our 10 year
warranty) We pride ourselves on the value and quality of our products and expect that you (or your customers) will receive enjoyment from it for years to come. However, defects do occur. We will replace any defective component at no cost to the original owner within 10 years of purchase. The manufacturer will pay for return shipping on all defective merchandise. This warranty does not cover damage caused by the effects of normal wear and tear, severe weather occurrences, negligence, misuse, or unauthorized repairs. To file a claim or for questions regarding this policy please contact us at sales@mypatioplace.com or call us at 866-677-2278. Our Sunbrella® brand cushions are backed by their warranty listed on their website, click here to view. Shipping and Delivery: (only for items with 10 yr warranty) We provide FREE SHIPPING in the 48 contiguous states. Only our products with a 10 year warranty can be delivered to many locations in Alaska, Hawaii, the Caribbean, Canada and Mexico for an additional fee. Please contact us for further details. Please allow 2 to 3 weeks for delivery of the furniture. The cushions will ship UPS and should be expected in 3 to 4 weeks. If out of stock, we will notify you of your new estimated time of delivery. When purchasing this item, please provide us with a phone number where you can be contacted. The freight company will need to contact you in advance to schedule a delivery time and date. If we are not provided with a working contact phone number and the buyer is unable to be contacted for delivery, your order will incur delays and possible additional freight storage charges that will be charged to the buyer. Please note that additional freight services including: lift gate trailers, inside delivery, delayed storage, and re-delivery all incur additional fees and are NOT included with our free shipping. If someone is not present at time of delivery the freight company may charge you an additional fee. Before signing for delivery: It is very important to inspect the packaging for any potential damage that may have occurred while in transit. Please thoroughly inspect all sides of each package before signing for delivery. Note any tears or indentations on the delivery receipt. Thoroughly inspect all component parts before assembling any furniture. Use care when removing items from carton. If your order is delivered in damaged conditions: Visible damages: All copies of the freight bill or way bill should note any damage and be signed by the driver and consignee and the carton should be kept by the consignee. Please contact us at sales@mypatioplace.com Concealed damages: Please contact us within 3 business days of delivery at sales@mypatioplace.com for further instructions. Please note: We will not be liable for any damages or discrepancies after the order has been accepted upon delivery and notification of damages period has passed. Any returns after this time will be at the buyer’s expense. |
|||||
     |
 |
 |
|